In August of 2018, APQC interviewed a credit and collections manager at a global diagnostics company about its AR practices. This case study details how this organization addressed such challenges by instilling a robust approval process and credit scoring model. The organization also organized the credit and collections team in a manner that focuses attention on the highest priorities. As a result, despite the complex organization and its AR volumes steadily growing year-over-year, the program has no defaulting customers and no bad debt (i.e., uncollectible payments).
https://ift.tt/2C0JdaR support@endlesssupplies.biz (Endless Supplies .Biz) October 08, 2018 at 01:01PM
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